Outcomes

Compare what was expected with what the records show.

Workflow / outcome	Expected → Actual	Business status	Handling / finding	Checked
Refund appears on a different payment Approved refund is issued correctly Record IDs Ticket `tkt_mvv2nb3p34qkh0sn` Incident `inc_mvv2nbjz3bjsy83m` Source `ord_mvv2nb29301zuqna`	Expected $45.00 refunded on the referenced payment Actual $0.00 on the referenced payment · $45.00 on other payment(s) since the request	Violated	Unassigned Diagnosis supported	Demo time · Oct 30, 14:38 UTC
Refund is $90.00 short Approved refund is issued correctly Record IDs Ticket `tkt_mvv2n6k010qple5v` Incident `inc_mvv2n75o1bqot461` Source `ord_mvv2n6j6y4nqf8h`	Expected $100.00 refunded on the referenced payment Actual $10.00 succeeded	Violated	Unassigned Diagnosis supported	Demo time · Oct 30, 14:35 UTC

Showing 1–2 of 2 · Full messages and record links are in each outcome.