Outcomes
Compare what was expected with what the records show.
Failures needing handling, evidence gaps, and pending outcomes past their recorded deadline. Closed and snoozed handling remains in All outcomes.
| Business status | Workflow / outcome | Expected → Actual | Handling / finding | Checked |
|---|---|---|---|---|
| Violated | Refund appears on a different payment Approved refund is issued correctly Record IDsTicket tkt_mvv2nb3p34qkh0snIncident inc_mvv2nbjz3bjsy83mSource ord_mvv2nb29301zuqna |
| Unassigned Diagnosis supported | Oct 30, 14:38 UTC |
| Violated | Refund is $90.00 short Approved refund is issued correctly Record IDsTicket tkt_mvv2n6k010qple5vIncident inc_mvv2n75o1bqot461Source ord_mvv2n6j6y4nqf8h |
| Unassigned Diagnosis supported | Oct 30, 14:35 UTC |
- ViolatedOct 30, 14:38 UTCRefund appears on a different payment
Approved refund is issued correctly
- Expected
- $45.00 refunded on the referenced payment
- Actual
- $0.00 on the referenced payment · $45.00 on other payment(s) since the request
UnassignedView outcome →Record IDs
Tickettkt_mvv2nb3p34qkh0snIncidentinc_mvv2nbjz3bjsy83mSourceord_mvv2nb29301zuqna - ViolatedOct 30, 14:35 UTCRefund is $90.00 short
Approved refund is issued correctly
- Expected
- $100.00 refunded on the referenced payment
- Actual
- $10.00 succeeded
UnassignedView outcome →Record IDs
Tickettkt_mvv2n6k010qple5vIncidentinc_mvv2n75o1bqot461Sourceord_mvv2n6j6y4nqf8h
Showing 1–2 of 2 · Full messages and record links are in each outcome.